Privacy Statement
Welcome to the privacy policy for SpinTitans. This page explains how we collect, use, store and protect the information you give us when you create an account, play games, place bets or use our site. We take your privacy seriously and describe below the types of data we collect, how we use it, and the choices you have.
Types of data we collect
We collect several categories of information to operate the service, provide payments and support, and meet compliance obligations.
Personal data
Personal data includes the information you provide when registering or contacting us, such as your full name, date of birth, email address, phone number, postal address and identity documents when verification is required. We may also collect payment account details needed to process deposits and withdrawals.
Technical data
Technical data covers information collected automatically when you use the site, including IP address, device and browser details, operating system, language settings and activity logs like pages visited and session timestamps.
Transactional data
Transactional data includes your account balance, deposit and withdrawal history, game history, bets placed, wins and losses, bonus use and loyalty activity. This information helps us manage your account and provide clear transaction records.
How we use your information
We use collected information to create and manage your account, process payments, perform identity and anti-fraud checks, deliver customer support, and administer promotions and loyalty features. We also use data for security, troubleshooting and to meet legal and regulatory obligations.
Data protection practices
We store information on secure servers and use industry-standard technical and organisational measures to protect your data, such as encryption, access controls and regular security reviews. Access to personal data is limited to staff and service providers who need it to perform their duties.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable site functionality, measure site performance and personalise content. Some cookies are essential for account security and payment flows; others enable analytics and advertising features. You can manage cookie settings in your browser, but disabling certain cookies may affect site functionality.
Information sharing and third parties
We share information with third parties as necessary to operate the service, for example payment processors, identity verification and anti-fraud providers, analytics services and technical hosting partners. We may also disclose information when required by law or to protect the safety and rights of users and the service.
User rights
You have rights over your personal information, including the ability to access, correct or request deletion of data we hold about you, subject to applicable legal and regulatory requirements. You may also object to certain processing or request restrictions on use.
Access, correction and deletion
To access, update or request deletion of your personal data, contact our support team. We will verify your identity before fulfilling requests to help protect your account. Certain data may be retained as required for legal or compliance reasons.
Privacy policy updates
We may update this policy from time to time. When changes are significant we will notify registered users by email or by notice on the site. Continued use of our services after a policy change indicates acceptance of the updated terms.
If you have questions about this privacy policy or need assistance with your data rights, please contact our support team at [email protected].