Get in touch with our team
Support is available to help with questions, account-related issues, technical concerns, or general feedback. Our team can guide you through deposits, withdrawals, verification, and site features. Our support team handles bonus queries, payment inquiries and security questions. Reach out any time for quick help or more detailed assistance; we provide live chat, email and phone options so you can choose the most convenient communication channel for your needs. Responses aim to be timely and clear.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email; typical reply within minutes) |
| General enquiries | [email protected] (general account and billing queries; reply in 1 business day) |
| Affiliate enquiries | [email protected] (partnership sign-ups and reporting) |
| Phone | +1 647 839 2145 |
| Working hours | Live chat 24/7; phone Mon-Fri, 09:00-18:00 ET |
Email Support
Email is our preferred contact method for detailed requests, account issues or enquiries that require documents. When you write, please use [email protected] and include a clear subject line, your account username and up-to-date contact details to avoid delays. Attach any relevant files and we’ll respond as quickly as possible with the information you need.
Send us a message
Response Time
Our support team aims to respond promptly. Most inquiries receive a reply within one business day. Simple requests are often resolved in the initial reply, while more complex issues may require additional investigation and can take longer depending on their nature. If you need faster help, use live chat for urgent matters and include as much detail as possible in your message.
Feedback
We want to hear from you. Share feedback, suggestions or ideas to help us improve the site, games and promotions. Every message is read by our team and used to refine features, fix issues and guide future updates. Send your thoughts anytime - we review submissions regularly and aim to follow up when a response is needed.